Refund policy

𝐑𝐄𝐓𝐔𝐑𝐍𝐒 + 𝐑𝐄𝐅𝐔𝐍𝐃𝐒
π’π‡πŽπ– 𝐏𝐀𝐃 π‚πŽπ‹π‹π„π‚π“πˆπ•π„

Show Pad Collective operates as a marketplace.

We do not stock inventory. All products are owned, fulfilled, and shipped directly by the individual designer or brand you purchase from.

𝐑𝐄𝐓𝐔𝐑𝐍𝐒

Return policies are set by each individual brand.

Because of this, return eligibility, timelines, and conditions may vary depending on the designer.

Before purchasing, we recommend reviewing the specific brand’s return policy listed on their product or brand page.

𝐑𝐄𝐅𝐔𝐍𝐃𝐒

All refund requests must be handled directly with the brand that fulfilled your order.

Show Pad Collective does not process or issue refunds.

πŽπ‘πƒπ„π‘ πˆπ’π’π”π„π’

If you experience an issue with your order, including:

β€’ Damaged items
β€’ Incorrect items
β€’ Shipping issues

You must contact the fulfilling brand directly.

They are responsible for resolving all order-related concerns.

πŽπ”π‘ π‘πŽπ‹π„

Show Pad Collective provides the platform for discovery and purchase.

Each brand remains fully responsible for:

β€’ Inventory accuracy
β€’ Order fulfillment
β€’ Shipping
β€’ Returns and refunds
β€’ Customer service

π„ππ…πŽπ‘π‚π„πŒπ„ππ“

All brands accepted into Show Pad Collective are expected to maintain clear and fair policies.

Failure to properly handle customer issues may result in removal from the platform.

π…πˆππ€π‹ 𝐒𝐀𝐋𝐄𝐒

Some items may be marked as final sale by the individual brand.

These items are not eligible for return or refund unless stated otherwise by that brand.

π‚πŽππ“π€π‚π“

If you are unsure who fulfilled your order, contact us and we will direct you to the appropriate brand.

π‹πˆπ€ππˆπ‹πˆπ“π˜ + π‚π”π’π“πŽπŒπ„π‘ π’π”πππŽπ‘π“

Show Pad Collective operates solely as a marketplace platform.

We do not own, handle, or ship any products listed.

Show Pad Collective is not responsible or liable for any order, product, or transaction made through the platform.

𝐍𝐎 𝐑𝐄𝐅𝐔𝐍𝐃𝐒 π“π‡π‘πŽπ”π†π‡ π‚πŽπ‹π‹π„π‚π“πˆπ•π„

Show Pad Collective does not issue refunds under any circumstances.

All refunds, returns, and resolutions are handled directly by the brand that fulfilled your order.

π‚π”π’π“πŽπŒπ„π‘ π’π„π‘π•πˆπ‚π„

All order questions and concerns must be directed to the respective brand.

This includes:

β€’ Order updates
β€’ Shipping questions
β€’ Returns and exchanges
β€’ Refund requests
β€’ Product issues

Each brand is solely responsible for customer service and order resolution.

By purchasing through Show Pad Collective, you acknowledge and agree to these terms.